1. Key Points

Right of Withdrawal: Applies only to EU Consumers (14-day cancellation period).
User Eligibility: Some terms apply only to Consumers or Business Users.

2. Account Terms

Registration: Provide accurate info and safeguard login details.
Termination: Users may delete accounts anytime by contacting the Owner.
Suspension: The Owner may suspend/delete accounts for violations without compensation.

3. Content & Intellectual Property

All content is owned/licensed by the Owner. Unauthorized use (copying, sharing, modifying) is prohibited.
Users retain rights to their uploaded content but grant the Owner a license to use it for site operations.

4. Purchases & Payments

Products: Descriptions and prices are subject to change.
Process: Select items, enter details, review, and pay. Orders are binding upon submission.
Payments: Processed via third parties; no refunds for failed payments.

5. Delivery Policy

Standard Delivery: Products delivered within 30 days of purchase.
Free Delivery: Applies to orders above a specified threshold to eligible locations. Additional charges may apply for remote addresses.

Inspection Required: Customers must verify product condition before signing the delivery note. KOSHAR GLOBAL LIMITED (KOSHAR ELECTRONICS) is not responsible for damages/missing parts post-delivery.

Failed Deliveries:

For carrier-arranged deliveries by User: Owner not liable for delays/damages after handover. Unclaimed goods will be returned; second delivery attempts incur User costs.

6. Returns & Refunds

Returns: Eligible within 24 hours of delivery if:
Unused, in original packaging with proof of purchase.
Return shipping costs are non-refundable (unless free delivery applied).

Non-Returnable Items:
Jinko Solar Panels.

Products with damaged packaging, missing accessories, or tampered serial numbers.
Process: Email to info@kosharglobal.com for return instructions. Refunds issued after inspection.

7. Cancellation Policy
Valid only for orders in "processing" status via online@fouani.com.

8. Liability

The Owner is not liable for:
Third-party content/resources.
Damages from site misuse, hacking, or force majeure events.
Indemnification: Users cover costs from violations of these Terms.

9. General

Changes: The Owner may update Terms; continued use implies acceptance.
Governing Law: Laws of the Owner’s jurisdiction apply (with exceptions for EU Consumers).
Disputes: Contact the Owner first; EU Consumers may use the ODR Platform.

Shipping Policy

1. Processing & Delivery

Processing Time: 2–3 business days (excluding Sundays/public holidays). Delivery timelines vary by location and product availability.
Notifications: Shipment confirmations sent via email (check spam if missing).

2. Shipping Locations

Serves select Nigerian states/cities including:
Lagos (Mainland/Island), Abuja, Kano, Port Harcourt, Ibadan, Kaduna, Asaba, Jos, Benin, Warri, Uyo, Owerri, 

3. Delivery Requirements
Signature mandatory upon delivery.
No shipments on Sundays/public holidays.Return & Refund Policy

Key Conditions

Customer Responsibility: Return items to the store within 24 hours or bear return shipping costs. 

Refund Deductions: Non-refundable shipping fees apply (unless free delivery was offered).